EMC Hard Drives

As your EMC CLARiiON, VNX, and AX series grow older, sourcing the exact part number replacements for hard drives can get harder and harder. This guide attempts to help you on how to determine the part number and see compatible part numbers for your system.

Determining EMC Hard Drive Part Numbers

There is a good chance that there are many part numbers listed on a single drive pulled from an EMC array. The generic EMC Model Number does not appear on a drive (e.g. EMC CX-SA07-010 1TB SATA Hard Drive). The disk part number (PN) appears on a label on the front of the disk carrier. This is a nine digit Top Level Assembly (TLA) Part Number like PN 005123456. There are several TLA part numbers that fall under the same EMC model number.

Example: Your hard drive has a TLA Part number reading 005048797. Your replacement has a TLA part number 005049070. These are both the same EMC hard drive model number CX-SA07-010 and are hot-swappable.

All EMC refurbished drives on offer at Tekmart Africa have been tested and DOD wiped. Please contact us with any questions or part requests. We stock a wide range of EMC and additional enterprise storage hardware to suit your needs!

To function properly, serial advanced technology attachment (SATA) or serial attached SCSI (SAS) disks in an  storage system require that each storage processor run minimum versions of the EMC FLARE® Operating Environment (FLARE OE)

Verify that the proper version of FLARE OE is running on the storage system before installing any disk drives. Results ranging from nonrecognition of the drives to data loss may occur if an improper FLARE OE version is installed.

Use the EMC Navisphere® Express software to view the  FLARE OE version. Open Navisphere Express for the  storage system and select Software from the System menu to open the System Software page.

If the FLARE OE does not meet the minimum version required for your disks then upgrade FLARE OE on the storage systems before installing the disk. The disk part number (PN) appears on a label on the front of the disk carrier.

Figure 1: An example of where the EMC drives are designed to be used, in both form factors (2.5' and 3.5')- In a VNX5200 storage enclosure: