Tekmart Africa Lockdown Update
To all our valued Clients / Partners,
Pursuant to the mild relaxation of some lockdown rules, Tekmart Africa will be operational from Monday the 20th of April from 09h00 until 13h00, Monday - Friday for all essential services and enterprise data centre hardware only!
We will be operating with a skeleton staff complement and kindly request your patience and understanding during this time.
Should you be supplying ICT hardware under the relaxed lockdown regulations, please provide us with the following documentation when placing your order online :
- <> Copy of your certificate for emergency services as issued by the CIPC.
- <> ID documents of the person or courier collecting stock
The above identification documents will be cross-checked against the orders during collection. Any orders placed that are not Essential Service related will be fulfilled after the lockdown has been lifted.
We are constantly reviewing our business continuity plans on an ongoing basis to ensure we can provide our services safely and responsibly.
In light of this, please remember that hygiene standards will be strictly controlled and monitored. It is strongly advisable that those collecting stock wear a mask and that they practice social distancing at all times. Please email all support queries to our Support Team and all sales queries to Sales Team and we will try our best to assist you as fast as possible.
These above terms are in line with the scope and regulations set out by the government for the COVID-19 lockdown period, and no break or manipulation of the rules in any way and / or for whatever reason during this time of crisis will be entertained.
We sincerely thank you for your support and understanding during this time, and hope that you and your families are keeping safe-at home.
Enterprise Server support will not be affected. Our support teams are working remotely and are available via email and phone 24/7.
Again, and as always, the Tekmart Africa family is keeping everyone in our thoughts during this period. We have made it through this far together. We shal defeat his pandemic-together; it is a passing cloud and good times lie ahead.
The Tekmart Management